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UNC Health Care Quality and Safety Initiatives

Our colleagues continuously develop and implement programs designed to improve the quality of care we provide.

 

What are we doing here at UNC to improve patient safety and performance improvement?

  • National Patient Safety Goals - UNC Health Care strives to improve in the areas highlighted by The Joint Commission. Click here to read about work on the 2008 National Patient Safety Goals. Click here to view an easy-to-read list of the 2009 National Patient Safety Goals.
  • TeamSTEPPS - TeamSTEPPS™ is a teamwork system designed to improve quality, safety, and efficiency of health care. It was developed by the Department of Defense Patient Safety Program, in collaboration with the Agency for Healthcare Research and Quality. Read about TeamSTEPPS activities in the N.C. Children's Hospital here or visit the Depatment of Defense and AHRQ TeamSTEPPS™ page here.
  • The North Carolina Children's Center for Clinical Excellence (CCE) - established to develop a sustainable quality improvement model for the Children's Hospital.
  • The Division of General Medicine in the Department of Medicine - working to improve quality care for all patients. Learn more about the division's quality improvement work here.
  • Rapid Reponse Teams - These teams support a patient's primary inpatient physicians by bringing additional consultative expertise (physician, nurse, and respiratory therapist) to the bedside when, in the view of a physician, nurse, or family member, the patient’s condition is acutely changed. 
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Awards & Honors

UNC Health Care is proud to share the accomplishments of our colleagues with our community. Read more about the awards and honors we have received recently.

Contact Us

UNC Health Care
Patient Relations
Phone: (919) 966-5006
Fax: (919) 966-9524
Email: PatRel@unch.unc.edu
Address: 
UNC Hospitals
Attn: Patient Relations Department
101 Manning Drive
Chapel Hill, NC 27514