Appointments
We are happy to schedule an appointment at your convenience. To help us prepare for your visit, please let us know the purpose of your appointment when you call. Our practice uses an automated appointment reminder system that will call you two days prior to your appointment. If you are unable to make your appointment, please provide 24 hours notice. Appointment reminder cards are available to you upon request.
- Appointment Times: Please note that "physicals" are appointments that are devoted to addressing preventive health issues and behavioral development issues only. Additional concerns at a physical appointment will need to be addressed at a separate visit.
- Arrival expectations: We ask that you come to our office at least 10 minutes before your child's appointment to allow time for registration and have the nurse check the child in (take your vital signs and update your medication list). If you are more than fifteen (15) minutes late we may ask you to reschedule to the next available appointment time/date, especially if it is a preventive health visit. If you know you are running late, please call our office as soon as possible so that we can try to move your appointment to a later time that same day. The purpose of this expectation is so that we are timely with others' appointments as much as possible.
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Urgent Appointments: We strongly believe that preventive and follow up care is maintained by the patient’s regular provider. For urgent appointments the practice will work with the patient to ensure that the regular provider is attending to their needs. However, there may be times that other provider’s within the practice will attend to urgent care needs.
- Missed appointments: It is very important to call our office as soon as possible if you know you will not be able to show up for your child's scheduled appointment, preferably 24 hours in advance. We will be happy to reschedule or cancel your appointment for you. You will receive an appointment reminder 48 hours in advance of your appointment.
