Prescription Refills & Nursing Advice
Prescription Refill
Please request refills for medications during scheduled visits or have your pharamacy fax a perscription renewal request to our office. Please note that prescriptions require 5 business days for processing to accommodate managed care authorizations and precertifications. Some prescriptions cannot be renewed by telephone.
If you want to call us for general medical advice, our nurses will be happy to assist you. If necessary, they will speak with your doctor and return your telephone call. Because our doctors and nurses are usually busy with patients, we may not always be able to respond immediately to your questions. However, we will respond within the same business day. If your case requires you to speak with your doctor, our nurses will have your doctor return your call as soon as possible. If immediate attention is required, the doctor will be informed promptly.
To make a prescription request please call: (919) 361-2644.
Nurse Advice
The office is open Mondays and Thursdays from 7 a.m. - 7 p.m. and Tuesdays, Wednesdays and Fridays from 8 a.m. - 5 p.m., except holidays. Our office is closed for lunch from 12 p.m. (noon) until 1 p.m.
If you are unable to speak with someone from our nursing staff, please leave us a message.
If you are leaving a message please leave us the following information:
- The proper spelling of your first and last name
- The birth date of the patient
- A brief description of your medical question
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Someone from our nursing staff should respond to your question within the next business day, at the latest.
